Terms & Conditions

Definition of terms

Hereafter, NEPTUNESSAYS will be referenced as “We”, “Our”, and “Company”.

“Client(s)” or “Customer(s)” refers to individuals who seek customized writing services from our company within the confines of our Terms and Conditions (T&Cs) as well as the obligations and responsibilities accompanying them.

“Service” or “Writing services” refers to written assignments as per the client’s instructions in the order form which encompass academic tasks of different levels of complexity. The clients commit to paying for service while the company’s representatives commit to work on the order and deliver within the predetermined deadlines and instructions.

The delivery of service or “order” begins when the clients fill the order form and release the payment for it. The client will be required to provide all instructions and/or relevant attachments. The Order Form contains all the relevant fields where clients can provide the information we will need to start working on the order. We also provide guidance to clients who may experience problems placing their orders via phone or live chat.

Our services

Our writing services include writing from scratch, editing, and proofreading as per the instructions provided by our clients. We recommend that our clients acquaint themselves with these T&Cs to ensure that we are in agreement about the expectations and responsibilities of either party. These terms guide our interactions with our clients and by placing an order with us the clients agree with them and are bound by them.

Accepting Terms

Prior to placing an order, clients are strongly encouraged to go through the terms and conditions. Filling the Order Form means that the client has accepted all these terms and conditions.


The company reserves all the rights to alter or remove these T&Cs at any given time. It is the responsibility of the clients to review these terms occasionally to get an updated version.

Copyright Policy

All work provided as samples on the company website can only be used as model answers. Clients do not have the right to use such works as their own. We do not condone plagiarism and as such we reserve the right to refuse the provision of such services to clients with such behaviors. The contents of the website should not be used elsewhere for whatever reason and violation of copyright can lead to judicial charges.

Accuracy and Integrity

The information provided on this website is for the purpose of information. We are not responsible for notifying customers about any modifications. Clients are therefore advised to follow our update for their own sakes.

Pricing and Description

Our pricing calculator will determine how much a client owes us for specific services. However, we run a flexible discount system which is available for our customer’s benefit. Clients can get more information on this service through live chat or by calling us. We will give specialized priority to our loyal customers. Our pricing varies depending on the level, types, complexity, and duration of the client’s order.


Once clients place orders with use with are bound by the following:

  • We will follow standard citing rules as indicated in the order form
  • We will follow provided citation standards (MLA, APA, Chicago/Turabian, or Harvard)
  • We will begin working on the order immediately we receive the full amount for the order
  • Our company content belongs exclusively to neptunessays.com and will not be used for commercial purposes


Clients are advised to use this website at their own risk. The company retains the right to restrict or deny access whenever it deems necessary. However, we guarantee that the website is safe to use.  Nevertheless, we do not take responsibility for any damage to the downloaded content. Although we do our best, the client is solely responsible for their online safety.

Corporate Intellectual Property

We own all the rights to the contents and information on this website. Copying and reusing this information for commercial purposes is forbidden.

Our Confidentiality Policy

We value our clients’ confidentiality. As such, all information and communication shared between us and our clients will be kept private and confidential. None of the information will be passed to third parties except with express consent from the Customer. Similarly, disclosure of any company information is considered to be a violation of this confidentiality policy.

Non-Assignment Policy

It is the responsibility of the clients to safeguard their personal accounts as it in their best interest to restrict its access.


Our interaction with our clients will be sealed the moment the client is familiar with these terms and conditions. However, placing an order without reading these T&Cs will not absolve the client from being bound by them. Both parties are bound by these terms and conditions.

Severability of the Terms

We have done our best to ensure that these Terms and Conditions adhere to have proper jurisdictional ground. However, should any points contradict legal provisions; they can be petitioned with the court's permission.